To our Alpine Dental Arts Family of Patients,
We hope this update finds you and your families in good health. We are excited to announce we will be reopening for regular routine dentistry on May 5th. Our community has been through a lot over the last few months, and all of us are looking forward to resuming our normal habits and routines. While many things have changed, one thing has remained the same: our commitment to your safety.
Infection control has always been a top priority for our practice, and you may have seen this during your most recent visit to our office. Our infection control processes, both old and new, have been designed so that when you receive care, it is both safe and comfortable. The intention of these efforts has, and always will be, the safety of our patients, staff, and greater community.
Our office follows the infection control recommendations made by the American Dental Association (ADA), the U.S. Centers for Disease Control and Prevention (CDC) and the Occupational Safety and Health Administration (OSHA). We follow the activities of these agencies as well as state/local government announcements so that we are up-to-date on any new rulings or guidance that may be issued. We do this to make sure that our infection control procedures are current and adhere to each agencies’ recommendations.
If you have not been in recently, you may see some changes when it is time for your next appointment. We made these changes to help protect our patients and staff.
Personal Protection Equipment that we may have on...
• Level three mask and/or N95 masks
• Face shield
Front office protocol...
• Our office will communicate with you beforehand to ask some screening questions. You’ll be asked those same questions again when you are in the office. They will ask questions relating to patients’ recent travel, health, and if you have any symptoms.
• Patients will be asked to sign a COVID-19 consent form.
• We will take forehead temperatures of all patients before they are seen.
• We have hand sanitizer that we will ask you to use when you enter the office. You will also find some in the reception area and other places in the office for you to use as needed.
• We also ask you to wear your own mask into our office. We will let you know when to remove it.
• You may see that our waiting room will no longer offer magazines, children’s toys and so forth, since those items are difficult to clean and disinfect.
• Plexi glass shield for our front office desk. From now on patients will swipe their own credit cards.
• Appointments will be managed to allow for social distancing between patients. That might mean that you’re offered fewer options for scheduling your appointment.
• We will do our best to allow greater time between patients to reduce waiting times for you, as well as to reduce the number of patients in the reception area at any one time. We will limit patients in the waiting room. A patient with an appointment will be the only one allowed into our office. Family members can wait in the car. We highly advised them not to come at all. Exception: Translators
Before being seated for your appointment...
• Patients will be asked to wash their hands for 20 seconds with hand soap before being seated.
• Patients will rinse mouths with hydrogen peroxide for one minute before being seated.
We look forward to seeing you again and are happy to answer any questions you may have about the steps we are taking to keep you, and every patient, safe in our practice. We will be reaching out to any patients whose appointment was postponed during our temporary closure. To make an appointment, please call our office at 303.980.4800 or email us at email@example.com.
Thank you for being our patient. We value your trust and loyalty and look forward to welcoming back our patients, neighbors and friends.
Dr. Becerra and the Alpine Dental Arts Team